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FAQ

Frequently Asked Questions

G FUEL 

What is GFUEL? And how does it work?

GFUEL is a Natural Energy Drink Formula created by Gamma Labs. Our original goal was to create a 100% clean, natural, and healthy alternative to sugar-loaded canned Energy Drinks. What we were after was an Energy Drink which would meet even the high standards of the most active and hectic lifestyles.

In fact, our first customer was a professional eSports athlete who wanted an immediate increase in Energy, Focus, and Endurance; without the use of toxic chemicals or additives in canned Energy Drinks. You can check out Team Gamma to see all the professionals since then who now trust GFUEL.

When we created GFUEL, we ended up cracking the code on the perfect Energy Drink. And it's even better than we first imagined it could be. While canned Energy Drinks contain a lot of unknown chemicals, GFUEL is clean. You know exactly what's in it because it mixes with your very own clean water.

Does GFUEL really work? And who uses it?

Yes it does! GFUEL works so well, it's trusted by people in all walks of life from all around the world. UFC fighters, eSports athletes, body builders, skateboarders, YouTube stars, fitness models, and even NFL players all trust the healthy energy, focus, and endurance in GFUEL! Check out Team Gamma and see who supports GFUEL.

How long does GFUEL take to work? And how long does it last?

After consuming a full serving of GFUEL, it will take about 10-15 minutes for the desired effects to kick in. And depending on how many servings you take (you should start by taking just 1), the increase in Energy and Focus can last between 4-6 hours! The best part is... unlike sugar-loaded canned energy drinks, there's NO CRASH once the effects of GFUEL wear off!

Is GFUEL safe for everyone to drink?

GFUEL is completely safe to drink. All of our products are made with natural ingredients. We never use banned substances (and never will). GFUEL is sugar-free, gluten-free, and packed with TONS of antioxidants and b-vitamins! At the end of the day, if you're still unsure whether or not you can drink GFUEL, just give us a call! We will be more than happy to answer any questions or concerns you have!

Is GFUEL more expensive than other energy drinks?

Let me put on my nerd glasses and we'll compare the math of serving size costs. Although one tub of GFUEL is initially more than one can of our competitors, you are getting 40 servings with GFUEL. This comes out to just 0.89 cents a serving! Other drinks, such as those in a can, will usually cost at least $3 each. This means GFUEL costs three times less than the alternatives! Plus unlike canned energy drinks, you can drink GFUEL whenever you want without worrying about any side effects.

How many servings come in a single Tub or a single Box?

GFUEL Energy Drink Formula is available in a 40 serving Tub (1 scoop = 1 serving) or a box of 20 single-serving Stick Packs. The scoopers in our Tubs are specially designed to fit perfectly into the top of a plastic water bottle or Shaker Cup. Each scoop is equivalent to approximately 1 tablespoon of powder. You won't have to create a make-shift funnel out of paper or anything like that. There's NO mess and NO waste. If you are looking to fuel up on the go, our single-serving stick packs are perfect for you!

What does GFUEL taste like?

Each flavor tastes delicious, sweet, and unique. And because everyone has their own taste, we now have a total of 16 unique flavors for you to try. So you can take your pick! There's Blood Orange, Blue Ice, Coconut, Kiwi Strawberry, and many more. Click here to check them all out.

How does GFUEL compare to Energy Drinks?

Funny you should ask! The comparison is night and day. Considering canned Energy Drinks will leave you with energy jitters and a drained feeling at the end, or what some people refer to as the crash! GFUEL doesn't come in a can. Instead it mixes with your own clean water and will provide you with hours of good, clean energy without any crash or jitters. It's strong enough if you're looking for a serious boost in Energy and Focus. GFUEL is also healthy enough to replace your daily morning coffee.

What ingredients are in GFUEL?

Want to take a look at the label? No problem. We're so proud of our ingredients that we openly share the label right here on our website. See label

How much caffeine is in GFUEL??

There's about as much caffeine in GFUEL as you would find a cup of coffee (150 mg per serving).

How much sugar is in GFUEL?

Zero, zilch, nada – there's absolutely no sugar in GFUEL.

How much GFUEL can you drink?

Treat GFUEL as you would a cup of coffee, since the amount of caffeine is very similar. We suggest starting out with 1 serving a day to see how it feels, and then increasing from there based on how much energy you need. Our recommended maximum daily dosage is 3 servings.

Are your products FDA approved?

GFUEL Energy Drink Formula is a natural supplement, not a drug. Unlike medications and drugs, which require approval by the Food and Drug Administration (FDA), dietary supplements do NOT need to be FDA approved. However, you can rest assured knowing GFUEL is manufactured in FDA certified facilities and is 100% FDA compliant. These facilities are inspected by and adhere to the requirements of the United States FDA..

GAMMA-O

How Often do I use GAMMA-O?

Take 2 Liqui-Caps twice a day. Ideally you should take it the same time every day. For best results, take with food.

When should I expect to see results?

Most people see results by the end of the first month. You will continue to feel added effects the longer you take it. All of our case studies had noticeable increases after 30, 60, and 90 days. After several months your body will have established a new base level.

Because Gamma-O increases testosterone, does it also cause "Roid-Rage"?

No, Gamma-O increases your body's natural testosterone production. It is not synthetic testosterone, which can increase androgen levels thousands of times higher.

If I stop taking Gamma-O, will I have the same negative effects as if I came of steroids?

No. Gamma-O helps your body produce more of its own natural testosterone. Steroids are a synthetic substitute that cause your body to shut down testosterone production. When you stop using steroids, it takes some time for your body to start producing its own testosterone again. During this lapse, your hormone levels drop substantially. When you discontinue Gamma-O, your testosterone levels will slowly return to normal baseline values. Because this process is suggested to take anywhere from 2-3 weeks, there is no crash due to a sudden loss of androgens.

I have seen Gamma Oryzanol in a powered pill form. What is the difference between powdered Gamma Oryzanol and liquid emulsion Gamma Oryzanol?

This is a very good question because you will find many reports of powdered Gamma Oryzanol not working. Here's why, and it's a very important distinction to understand. Gamma Oryzanol in a dry powder form has a very low absorption rate. If the body cannot absorb the molecule, it simply won't work. And in powdered form, it doesn't work. However, our breakthrough Liquid Emulsion Technology™ has enabled us to develop a unique process of transforming the powder extract into a liquid emulsion. The liquid has over 200 times more surface area, allowing the Gamma Oryzanol to quickly and effectively enter the bloodstream. This enables users to experience the tremendous beneficial effects of enhanced natural testosterone production.

Will Gamma-O help boost my red blood cells?

None of our case studies specifically monitored RBC's. We do however believe your RBC's will increase because of the direct correlation between testosterone and RBC's. Additionally, our athletes noticed an increased pump during and after training, which suggests there is an increase in blood volume.

I am currently taking other supplements and vitamins. Can I continue to use these supplements while taking Gamma-O?

Yes. Gamma-O has no known adverse reactions when taken in conjunction with other supplements.

Are there any side effects of Gamma-O natural testosterone booster?

No. Gamma-O has been proven safe and non-toxic. It is a rice bran extract that has been around for centuries.

Do you guarantee your product?

Absolutely! This company was founded by athletes seeking a natural alternative to steroids and andro products. If for any reason you are not completely satisfied, we offer a money back guarantee.

Does your product increase the bio-available testosterone or just the overall testosterone?

Both.

Can you take Gamma-O on an empty stomach?

You can take Gamma O on an empty stomach or with a meal. Studies show it is more effective when taken with food. You should try to take it at the same time every day (hence every 24 hours)

GLADIATOR

How often should I take GLADIATOR?

Every day, preferably right after you train.

When should I expect to see results?

Within a few days from when you start consuming the product.

Are there any bad side effect I should worry about?

No. Gladiator has been proven safe and non-toxic. All Gamma Labs products are made with all natural ingredients.

If I stop taking GLADIATOR, will my muscles get weaker?

No, however, your muscles will not recover as fast.

What is the difference between GLADIATOR and every other recovery product out there?

Gladiator is based on the most current science with the newest ingredients, proven to speed recovery time.

I am currently taking other supplements and vitamins. Can I continue to use these supplements while taking GLADIATOR?

Yes, absolutely. Gladiator has no known adverse reactions when taken in conjunction with other supplements.

Do you guarantee your product?

Absolutely! This company was founded by athletes seeking a natural alternative to steroids and andro products. If for any reason you are not completely satisfied, we offer a money back guarantee.

Can you take GLADIATOR on an empty stomach?

Yes, however, your body typically breaks down ingestibles faster when food is present.

PTF

How soon before training should I take PTF?

We recommending mixing two scoops in 12 ounces of cold water and consuming 30 minutes prior to training.

Is PTF for bodybuilders only?

No, PTF is for individuals of all fitness levels and athletes in every sport. In fact, there are many business professionals who rely on PTF to help improve their productivity at work and keep them sharp throughout the day. And PTF is quickly becoming a staple for many top level professional gamers looking to improve their performance during paid tournaments.

What makes PTF different from every other pre-workout on the market?

This is a great question. Like other pre-workouts, PTF dramatically increases Nitric Oxide in the body, an important cell signaling molecule that promotes increased vascularity and muscular pumps. However, PTF increases Nitric Oxide through both the eNOS and iNOS pathways. This is an important distinction to make, as most other formulas only increase Nitric Oxide through the a single pathway - the eNOS pathway.

Then there's the energy and focus. PTF combines only the non-negotiable essentials proven the World over to increase energy and mental performance. You can be confident knowing the physical and mental energy from PTF is proven powerful and effective, and guaranteed not to make you crash. The same cannot be said for other pre-workouts.

Of utmost importance is the health component - a major advantage to using PTF. Every serving is loaded with powerful antioxidants to help protect cellular integrity and reduce free radical damage. This is often overlooked in many other pre-workouts, and in our opinion, is essential to promoting greater gains and faster recovery in addition to promoting overall health.

Finally, you have tried, tested, and proven sources of raw performance fuel. Unlike other pre-workouts that rely on a heavy dose of harsh stimulants to increase power, PTF uses proven ingredients to load up and fuel your muscle cells at a molecular level. The end result is muscle tissue that contracts harder and fatigues slower, creating the perfect stimulus for greater size and strength adaptations.

Does PTF utilize a lot of sugars to achieve its great taste?

No, PTF does not contain any added sugars, and contains only 1 little gram of carbohydrates per two scoops.

Can I combine PTF with other Gamma Labs products such as GAMMA-O V2 or PLATINUM T?

Absolutely. In fact, PTF works synergistically when combined with either Gamma-O V2 or Platinum T, and this can help users achieve their desired goals at a much faster rate.

How Often Should I take PLATINUM T?

Take 2 Liqui-Caps twice a day. Ideally you should take it the same time every day. For best results, take with food.

When should I expect to see results?

Most people see results by the end of the first month. You will continue to feel added effects the longer you take it. All of our case studies had noticeable increases after 30, 60, and 90 days. After several months your body will have established a new base level.

Because PLATINUM T increases testosterone, does it also cause "roid-rage"?

No, Platinum T increases your body's natural testosterone production.

If I stop taking PLATINUM T, will I have the same negative effects as if I cam off prescription testosterone?

No. Platinum T helps your body naturally manufacture more testosterone. Prescription testosterone contains is a synthetic substitute that can significantly decrease, and in some cases completely shut down, your natural testosterone production. And when you stop using prescription testosterone, it takes some time for your body to start producing its own testosterone again. During this lapse, your hormone levels drop substantially. If you ever decide to discontinue Platinum T, your testosterone levels will slowly return to normal baseline values.  Because this process is suggested to take anywhere from 2-3 weeks, there is no crash due to a sudden loss of androgens.

I have seen GAMMA ORYZANOL offered in a powered pill form. What is the difference between liquid emulsified GAMMA ORYZANOL and powered GAMMA ORYZANOL?

This is a very good question because you will find many reports of powdered Gamma Oryzanol not working. Here's why, and it's a very important distinction to understand.

Gamma Oryzanol in a dry powder form has a very low absorption rate. If the body cannot absorb the molecule, it simply won't work. And in powdered form, it doesn't work. However, our breakthrough Liquid Emulsion Technology & trade; has enabled us to develop a unique process of transforming the powder extract into a liquid emulsion. The liquid has over 200 times more surface area, allowing the Gamma Oryzanol to quickly and effectively enter the bloodstream. This enables users to experience the tremendous beneficial effects of enhanced natural testosterone production.

Will PLATINUM T help boost my red blood cells?

None of our case studies specifically monitored RBC's. We believe your RBC's will increase because of the direct correlation between testosterone and RBC's. Additionally, our athletes noticed an increased pump during and after training suggesting there is an increase in blood volume.

I am currently taking other supplements and vitamins. Can I continue to use these supplements while taking PLATINUM T?

Yes. Platinum T has no known adverse reactions when taken in conjunction with other supplements.

Are there any side effects to worry about when taking PLATINUM T?

No. Platinum T has been proven safe and non-toxic. The Gamma Oryzanol inside is a rice bran extract that has been around for centuries.

Do you guarantee your product?

Absolutely! This company was founded by athletes seeking a natural alternative to steroids and andro products. If for any reason you are not completely satisfied, we offer a money back guarantee.

How many capsules are in a bottle?

There are 120 capsules in each bottle (one month supply).

Does PLATINUM T increase the bio-available testosterone or just the overall testosterone?

Both.

Can you take PLATINUM T on an empty stomach?

You can take Platinum T on an empty stomach or with a meal. Studies show it is more effective when taken with food. You should try to take it at the same time every day.

 

Are your products FDA approved?

G FUEL Energy Drink Formula, Gamma-O, Gladiator, PFT and Platinum T are all natural supplements, not a drug. Unlike medications and drugs, which require approval by the Food and Drug Administration (FDA), dietary supplements do NOT need to be FDA approved. However, you can rest assured knowing that all of our products are manufactured in FDA certified facilities and is 100% FDA compliant. These facilities are inspected by and adhere to the requirements of the United States FDA.

  

Shipping and Delivery

How do I pay for my order?

Gamma Labs accepts the following forms of payment to purchase items on our website: Credit cards: Visa, MasterCard, American Express and Discover Debit cards: Visa, MasterCard and American Express Prepaid gift cards: Visa, MasterCard, American Express PayPal

*please note - if you are paying with Paypal, we will only ship to the confirmed address that has been established by PayPal as belonging to the PayPal account holder.

Domestic Orders

Our shipping department is able to ship to street addresses and PO Boxes within the United States. The purchaser is responsible for providing the correct mailing address. Please be certain your address is correct regardless of your ordering process, before finalizing your order. We cannot be responsible for goods delivered to the wrong address.

Order Processing Times

We typically ship Monday-Friday and try to process orders within 1-5 business days (except holidays and weekends). Orders submitted on weekends or holidays will process the next business day. Occasionally, especially during sales, order processing can take longer. All packages, unless otherwise stipulated, once processed, are shipped via United States Postal Service First Class Mail. This service provides delivery confirmation for all of our orders. All delivery times are estimated by the USPS from the time your order leaves our warehouse. Transit time can take 5-7 business days from the time the order leaves the warehouse.

Tracking Your Order

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-5 business days after the order has been placed and will arrive 7-10 business days after it is shipped. The e-mail will contain shipment details and your tracking number.

If you attempt to track your package within 48 hours after it is ordered and there is no information available about your package, this is because the carrier has not scanned your package yet. When the package is scanned you will be able see the tracking information. Please allow at least 48 hours for the carrier to scan your package. If you still do not see tracking information please call customer service at 1 877 426-6262

International Orders

All packages, unless otherwise stipulated, once processed, ship United States Postal Service Priority International.

All packages, unless otherwise stipulated, once processed, ship United States Postal Service Priority International.

Gamma Labs offers tracking to the following countries: Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden and Switzerland.
(Gamma Labs cannot ship to Norway, Mexico, South Africa and Morocco)
** NOTE ** For (all other) countries that do not offer traceable services and do not show a final delivery scan, we can not be held responsible for non delivery if your package does not reach you. Once we see that a package makes it into your country, we can no longer be held responsible for that package. We will make every attempt to put you in touch with your local carrier for assistance.  
  
*** The purchaser is responsible for paying any applicable taxes or duties that may apply. We do not calculate or collect taxes or duties from you. It is the purchaser’s responsibility to check country and local regulations and policies of the receiving country and abide by those. It is the responsibility of the purchaser to be sure the Customs Department permits the shipment of our products to your country and what the duties or tariffs may be upon delivery. We will not provide a refund on the shipping of the package if you refuse the package or if it is refused by customs due to regulations and taxes or duties. If the package is seized by customs for any reason and the package is not returned to us, we cannot issue a refund***

 

Canada

Canadian shipments may be subject to goods and services tax, provincial sales tax, duties, or handling fees based on the product, amount of purchase, and the province. All shipments to Canada will be shipped via the U.S. Postal Service. Additional handling fees on products may be charged by the local post office.

Lost or Stolen Packages

Gamma Labs is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Gamma Labs will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate. We utilize the United States Postal Service (USPS) for all domestic deliveries with tracking. For international shipments we utilize Globegistics, Inc for shipping and tracking. In the event that you claim not to have received delivery of your order, please contact us at 631-755-1080 or email us at [email protected] We will then contact the USPS or Globegistics, Inc to confirm whether delivery was made. If the USPS or Globegistics, Inc states that delivery was not made, we will resend your order. If the USPS or Globegistics, confirms that delivery was made, we will inform you and close the case unless you appeal the determination by USPS or Globegistics, Inc. To appeal the determination by the USPS or Globegistics, Inc, please complete the Proof of Non-Delivery form and return it to us pursuant to the instructions on the form.

For Domestic shipments, please click here for the Proof of Non-Delivery form.

For International shipments, please click here for the Proof of Non-Delivery form. 

Incorrect Shipping Information

If a package is returned to Gamma Labs due to an incorrect or incomplete shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. Gamma Labs is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.

***Please note***  If your package is returned to us marked as "unclaimed" or "delivery attempt made" and the customer did not pick up their package, Gamma Labs is not responsible for the cost of re shipment.  

Can I change my address after I place an order?

The shipping address cannot be changed on an order after it's placed. Please attempt to cancel your order right way and then place the order again using the correct address. If you're unable to cancel the order, please call us at 1-877-426- 6262 to speak to a representative. Please do not email us, as the email might not be seen in time, and your order will be sent to the wrong address.

Do you guarantee the transit times stated by the USPS at checkout?

Because the USPS estimates delivery times, transit days vary from one class of mail to another, and are not guaranteed. The following chart (taken directly from the USPS website) outlines the delivery standards for various mail classes and indicates how long you should wait before you contact customer service with a concern:
First-Class Mail®: 2-3 days (not guaranteed) - 5 or more Days from the date of mailing
Priority Mail®: 1-day (not guaranteed) - 3 or more Days from the date of mailing
Priority Mail®: 2-3 days (not guaranteed) - 5 or more Days from the date of mailing
Standard Post®: 2-8 days* (not guaranteed) - 14 or more Days from the date of mailing

 

Exchanges and Returns

 

Refund and Money Back Guarantee

Gamma Labs stands behind the products we sell. We recognize that although our products have extremely high consumer satisfaction, there is no one product that may work for everyone.

Within thirty (30) days of your purchase, if you are not satisfied with our product you may receive a refund of your purchase price (less shipping and handling). The product must have been purchased directly from Gamma Labs. In order to be eligible for a refund, you must have used the product as directed.

To obtain the refund described above we must physically receive the return within the thirty (30) day period. The return must include the unused product; all original packaging and the invoice which was included in the original shipment. You must also include a note containing your name, address and reason(s) for return.

We recommend using UPS or insured mail for returns, as we cannot be responsible for items that are not received at our warehouse. If we receive your return after the thirty (30) day period or in violation of the requirements herein, then we will not return your money and will be unable to return unused product to you.

Returns must be addressed as follows:

Gamma Labs

Attention: RETURNS

134 Bell Street

West Babylon, New York 11704

NOTICE: Our guarantee was created to warranty that quantity of product consumed as directed for use during the thirty (30) day guarantee period. It is not intended to honor the return of product that was removed or consumed in excessive quantities during that thirty (30) day period. If an excess supply of product was removed from the container and/or consumed during the guarantee period, the guarantee and return will be voided. The unused portion of the product will not be returned to you for health and safety reasons. If you have previously returned our products under this refund policy, any future requests for a refund will not be honored. Please contact us with any questions or concerns at 1 (877) 426-6262.

To obtain an exchange, we must physically receive your unused portion within the thirty (30) day period. The returned product must include the original product; all original packaging and the invoice which was included in the original shipment. You must also include a note containing your name, address and reason(s) for an exchange.  Once we receive your unused portion back in our warehouse, we will send you a coupon code to use on our website. This coupon code will entitle you to have another flavor sent to you free of charge. You would, however, be responsible to pay for shipping and handling.

We recommend using UPS or insured mail for returns, as we cannot be responsible for items that are not received at our warehouse. If we receive your return after the thirty (30) day period or in violation of the requirements herein, then we will not exchange your product and will be unable to return unused product to you.

Exchanges must be addressed as follows:

Gamma Labs

Attention: EXCHANGE

134 Bell Street

West Babylon, New York 11704

Damaged or defective products may be returned directly to us within thirty (30) days from the invoice date. At our discretion, you may receive a credit or replacement product. Any item that appears to be purchased from an authorized seller will not be accepted.

You must return the defective product within the specified period of time, along with all original packaging, manuals, and other documentation which may have been originally included in the original shipment; the receipt; and a note containing your name, address and reason for return to:

Gamma Labs

Attention: RETURNS

134 Bell Street

West Babylon, New York 11704